Frequently Asked Questions
We specialize in fine quality gold-plated jewelry, including necklaces, rings, earrings, and bracelets.
No, our jewelry is gold-plated, meaning a layer of gold is applied to a base metal, giving it the appearance of real gold at a more affordable price.
You can place an order directly through our website by selecting your desired products, adding them to the cart, and completing the checkout process.
We accept various payment methods, including credit/debit cards, JazzCash, EasyPaisa, bank transfers, and we also offer COD.
Once your order is processed, delivery within Pakistan typically takes 3-5 business days. You will receive a tracking number once your order is dispatched.
Yes, we accept returns or exchanges within 2 days of delivery, provided the items are unused and in their original packaging. However, customized items are not eligible for return due to any reasons.
Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order on the courier’s website.
Currently, we only ship within Pakistan.
If you receive a damaged or incorrect item, please contact us within 24 hours of receiving the order, and we will assist you with a replacement or refund.
To ensure longevity, avoid exposure to moisture, perfumes, and harsh chemicals. Store your jewelry in a dry place and clean it gently with a soft cloth.
You can contact us via email at [your email address] or reach out to us on WhatsApp for any inquiries. We are happy to assist with any questions or concerns.